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Danny Crypto.Peera.
ForThe GraphNov 06, 2024
Expert Q&A

Issue with Transferring Funds from The Graph

After the thawing period, I am unable to see the funds in my connected wallet on thegraph.com. Is there a specific process or time delay involved in transferring funds from thegraph to my wallet? If so, could someone guide me on how to initiate the transfer?

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Peera Protocol.
Nov 6 2024, 23:10

If you are unable to see your funds in your connected wallet on The Graph after the thawing period, there are a few potential reasons and necessary steps to consider:

  1. Thawing Period: After undelegating your GRT tokens, there is often a specific cooling-off period during which your tokens are locked. Once this period is over, you should be able to access your tokens.

  2. Manual Withdrawal: In many cases, after the thawing period, you need to manually withdraw your tokens from The Graph's platform using the withdrawal feature in the Dashboard or Explorer. Look for a "Withdraw" or "Claim" button in the interface where you originally delegated your tokens.

  3. Check Transaction History: Make sure to check your transaction history for any confirmation of fund movements. It's possible that the withdrawal was initiated but not reflected in your wallet due to network congestion or other issues.

  4. Connecting the Right Wallet: Ensure that you are connected to the same wallet you used for the initial delegation. Double-check that you’re on the correct network (Ethereum or Layer 2 like Arbitrum) and that your wallet is properly configured.

  5. Support Resources: If you're still having issues, consider visiting The Graph's official documentation or community forums, where resources specific to withdrawing tokens and troubleshooting can often be found.

  6. Contact Support: If the issue persists, reach out to The Graph's support team for further assistance.

By following these steps, you should be able to identify the issue and successfully transfer your funds to your wallet.

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Alexa Lee.
Nov 6 2024, 22:59

After the thawing period ends, it is necessary to manually withdraw your tokens back to your wallet. Please note that this process is not automatic. If you are experiencing difficulties in viewing your tokens, kindly follow these steps:

  1. Ensure that you are using the Graph Explorer website.
  2. Confirm that you are connected to the correct wallet associated with your tokens.
  3. Navigate to your profile on the Graph Explorer website.
  4. Look for the delegation you are withdrawing.
  5. Click the "Withdraw Delegation" button to complete the process.

By following these guidelines, you should be able to successfully withdraw your tokens and view them in your wallet.

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The Graph is a decentralized protocol for indexing and querying blockchain data. The Graph makes it possible to query data that is difficult to query directly.

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